Terms & Conditions

Last Updated: August 16th, 2023

Welcome to HydroGrow Direct ("Company," "we," "our," or "us"). By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making a purchase. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By using HydroGrow Direct's services, you acknowledge that you have read, understood, and agreed to these terms and conditions, as well as our Privacy Policy.

2. Online Store Terms

a. Our store is hosted on WP-Woo, which provides us with the online e-commerce platform that allows us to sell our products and services to you.

b. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. Product Information

a. We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free.

b. We reserve the right to modify or discontinue any product without notice at any time.

4. Pricing and Payments

a. All prices are listed in CAD and are subject to change without notice.

b. We accept various payment methods, as indicated during the checkout process.

5. Shipping and Delivery

a. Shipping times and delivery estimates are provided for reference and are not guaranteed.

b. Any customs duties, taxes, or import fees are the responsibility of the customer.

6. Returns and Refunds

a. Please refer to our Returns & Refunds Policy for detailed information on our return and refund process.

7. Intellectual Property

a. All content on our website, including text, graphics, logos, images, and software, is the property of HydroGrow Direct and is protected by applicable copyright and intellectual property laws.

8. Limitation of Liability

a. HydroGrow Direct shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our products or services.

9. Indemnification

a. You agree to indemnify, defend, and hold harmless HydroGrow Direct and our affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your use of our services or violation of these terms.

10. Governing Law

a. These terms and conditions are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles.

11. Changes to Terms & Conditions

a. We reserve the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these terms periodically.

12. Contact Information

a. If you have any questions about these terms and conditions, please contact us at info@hydrogrowdirect.ca.

By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions.